We are seeking a dedicated IT Support Specialist to join our team. In this role, the support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, helpdesk management, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth.
Objectives of this role
- Maintain essential IT operations, including operating systems, security tools, applications, email systems, laptops, desktops, software, and hardware
- Handle business-critical IT tasks and system improvements
- Enable faster and smarter business processes and employee productivity
- Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
IT Support Specialist Responsibilities
- Handle assigned helpdesk tickets
- Install, configure, and support workstation software, hardware, printers, and phones
- New User setup and support
- Implement applications and software upgrades and troubleshoot any performance issues
- Assist employees in using software and hardware, and provide technical support when needed
IT Support Specialist Required skills and qualifications
- Helpdesk Experience, Windows Server Experience
- Knowledge in iOS, Android, MacOS, and Windows
- Excellent interpersonal skills
- Ability to maintain confidentiality of company information
IT Support Specialist Preferred skills and qualifications
- Associates Degree (or equivalent) in Information Technology/Information Systems
- Salesforce Experience (Optional)
- Two years of experience in IT
- Project management experience
- Professional certification
If you are a proactive problem solver with a passion for technology and the ability to communicate effectively, we welcome you to apply for this exciting opportunity as an IT Support Specialist.
Please fill out our online application below or come in and fill out an application in person at Lindus Construction, 879 Highway 63, Baldwin, WI. Applications are being accepted until position(s) are filled. NO PHONE CALLS.
Lindus Construction, Inc./Midwest LeafGuard is an equal opportunity employer regardless of race, color, religion, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or beliefs.
Lindus Construction Inc./Midwest LeafGuard is a drug-free workplace.